Innovative Office Solutions

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IOS staff has implemented multiple successful clients. Disciplined planning and organizing ensures implementations stay on track. We understand that change can be difficult for anyone, especially at the workplace when we all have our everyday tasks that always seem to grow. IOS prides ourselves in the strong relationships that we build with our clients. After witnessing countless clients that have been left with an application system that is not being used to their full potential we strive to ensure each client is comfortable and secure at the end of each milestone in the Project Plan agreed upon by both parties at the start of our partnership.

IOS uses the following methods to insure our Project Management is a success.

SWOT Analysis - a structured planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in an Implementation

  • Strengths: characteristics of the business, or project that gives it an advantage over others
  • Weaknesses: are characteristics that place the team at a disadvantage relative to others
  • Opportunities: external chances to improve performance (e.g. make greater profits) in the environment
  • Threats: external elements in the environment that could cause trouble for the business or project

LEAN / Six Sigma – a synergized managerial concept that results in the elimination of the seven kinds of wastes (Defects, Overproduction, Transportation, Waiting, Inventory, Motion and Over-Processing).


Client – Large Optometry group with multiple locations Topic: EHR Implementation and Project Management

Our client was in need of:

  1. Management of all Client's EHR Implementations. Including but not limited to: Project management, Ensuring meaningful use eligibility, user training, support during implementation, template/Crystal Report development, onsite go-live support, interface and ICS (Image Management) implementation/setup, process development and support.
  2. Fully training of the entire staff
  3. Increase production
  4. Becoming eligible for meaningful use

The challenges facing us were in:

  1. A short time frame in which there was a deadline for Meaningful Use incentives for the year.
  2. Multiple locations with different workflows, hours of operations and hardware

The actions we took to address these challenges were:

  1. Collected available background information and data
  2. Worked with senior staff and management in developing an implementation plan with milestones obtainable by both parties.
  3. Trained staff members as in depth as needed
  4. Performed a workflow analysis at each location to determine a workflow, hardware and procedures that would be best Utilized as a company
  5. Weekly reports and communication to guarantee a successful implementation, increase production and ensure their HIT incentives.

Our actions resulted in:

  1. The successful launch EHR
  2. Incentive eligibility
  3. Fully trained staff
  4. Ongoing success of the organization